Privacy Policy

CONWIRO DESARROLLO DE SOFTWARE Y VIDEOJUEGOS, S.L., makes this Privacy Policy available to users of the Web Application and the URL www.conwiro.com (hereinafter, the "App Web"), in order to provide information on how we treat your personal data and protect your privacy and information.

CONWIRO asks the user to take a few minutes to read this Privacy Policy carefully.

1. INTRODUCTION

CONWIRO DESARROLLO DE SOFTWARE Y VIDEOJUEGOS, S.L., is an entity with registered office at Calle Albala, 12, 28037, Madrid, España, with Tax Identification Number B72994338, registered in the Commercial Registry of Madrid, in volume 44470, folio 131, and page M-783571D (hereinafter, "CONWIRO"). This Privacy Policy is applicable to CONWIRO's Website, made available to the public at the URL www.conwiro.com , as well as to the interactions that the user carries out with CONWIRO through said website or via email dpo@conwiro.com .

CONWIRO may change this Privacy Policy from time to time. In case of modifications, we will notify you through the Website, the App Web or by other means, so that you can be aware of the new Privacy conditions. By continuing to use the functionalities made available by CONWIRO after we have notified you of such modifications, you agree to such modifications, except for those cases in which your express consent is required.

2. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

CONWIRO is responsible for the processing of personal data. To ensure the proper management of the processing of your data, you can contact dpo@conwiro.com

3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

Personal data provided by users of the App Web or who contact CONWIRO by other means may be processed by CONWIRO for the following purposes, depending on the interactions that the user enters into with CONWIRO.

User management: Personal data is processed to manage queries and requests, ensure technical support, facilitate the purchase and use of the video game, and send personalized communications regarding the service. The data are processed to fulfil contractual and legal obligations, as well as for internal management. The processing is based on the performance of contracts and the legitimate interest of the company.
Contact, manage and process queries and requests from the App Web: The personal data of persons who contact CONWIRO through any of the contact channels made available through the App Web in order to receive queries and/or requests will be processed for the purposes of maintaining contact between the parties, managing the App Web, providing customer services and managing and processing the requests or queries made by the user through the channels provided for this purpose by CONWIRO.
Commercial, promotional or advertising communications: Users' personal data may be processed by CONWIRO for the purpose of sending them personalized commercial and advertising information about its activities, products, services, offers, special promotions, as well as documentation of various kinds, by the means provided.

You may object at any time to the processing of your data for advertising or promotional purposes by CONWIRO. Using the channels provided for this purpose by CONWIRO, as detailed further on in this document.

4. WHAT DATA IS PROCESSED BY CONWIRO AND FROM WHAT SOURCES IT ORIGINATES

The data that CONWIRO processes as a result of the interactions carried out by the user through our App Web come from the following sources:

-Data provided by the user by filling in the spaces for managing communication with users made available by CONWIRO or by any other means by which the user communicates with CONWIRO.

-Data generated as a result of the development, processing and maintenance of the relationship established between the user and CONWIRO.

CONWIRO may process personal data of the following types, depending on the relationship established with the user:

-Identification and contact details (e.g. name and surname, nickname, e-mail address, or IP).

-Other types of data. Exclusively in the event that the user provides other types of data in interactions with CONWIRO, such data will be processed by CONWIRO only if their processing is necessary for the purpose for which they were collected. Otherwise, the data will be destroyed without having been previously stored or processed by CONWIRO.

5. WHAT IS THE LEGAL LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The processing of your personal data for the purpose of "user management” is legitimized in the execution of a contract to which the user is a party, or in the application of pre-contractual measures at the user's request. This includes managing queries, requests, and communications made by the user, as well as ensuring technical support, facilitating the purchase and use of the video game, and performing internal management activities for the fulfilment of CONWIRO's legal and contractual obligations.

Likewise, the processing of your data for the purpose of "Contacting, managing and processing queries and requests for the App Web” is based on the execution of the pre-contractual measures requested by the user, allowing to maintain contact between the parties, manage the App Web, and provide customer services.

Finally, the processing of data for the purposes of "commercial, promotional or advertising communications” is carried out only with the express consent of the user, granted by acceptance through the corresponding box. This consent authorises CONWIRO to send personalized information about products, services, offers and promotions, always respecting the user's right to object to such processing at any time.

6. TO WHOM YOUR DATA IS DISCLOSED

Your data will be processed by CONWIRO, jointly by KINGS LEAGUE ESPAÑA, S.L.U., to send updates, announcements and offers to users of the Kings League: Clash of Captains video game application by CONWIRO, who have given their consent to receive such communications.

Your data will not be disclosed to other third parties, unless expressly required by law or with the consent of the data subject.

7. HOW LONG WE KEEP YOUR DATA

CONWIRO will retain your personal data for the time necessary to provide the requested service and/or to achieve the intended purpose of the processing.

Subsequently, provided that the user has not exercised his/her right to erasure, his/her data will be kept for the legal periods applicable in each case, taking into account the type of data, as well as the purpose of the processing.

In any case, the user can request detailed information on the data retention periods applied in CONWIRO through dpo@conwiro.com

8. WHAT PERSONAL DATA YOU MUST PROVIDE US WITH

CONWIRO informs users that, when personal data are collected through a form made available through the App Web, it will be necessary for the user to provide at least the data that are indicated as mandatory in the form in question. In the event of failure to provide at least such data, considered as necessary, CONWIRO will not be able to manage the service or the query formulated by the user.

9. WHAT YOU MUST GUARANTEE US WHEN YOU PROVIDE YOUR PERSONAL DATA

The user guarantees that the data provided are true, accurate, complete and up to date, and is responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.

In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the processing in question. All of this, prior to the provision of data of a third party through the App Web.

CONWIRO informs you that, in order to provide your personal data, in any way, through our app or website, you must be over 16 years of age or have the consent of parents or legal guardians in the case of minors under 16 years of age. The user who provides data to CONWIRO through this website declares and guarantees to understand such information, taking full responsibility for such declaration.

10. WHAT MEASURES WE TAKE TO PROTECT YOUR PERSONAL DATA

In response to CONWIRO's concern to guarantee the security and confidentiality of your data, the required security levels have been adopted for the protection of personal data and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided through the App Web. In any case, you should bear in mind that security measures on the Internet are not impregnable.

At CONWIRO, we prioritise the safety and privacy of children. Therefore, we pay special attention to:

Parental consent.
Commitment to child safety.

We work with numerous tools and services to facilitate the proper functioning of the App Weblication, a child under the age of 16 may inadvertently provide personal information to one of these services. If this happens, information about the child will be deleted immediately upon discovery.

11. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

CONWIRO informs you that you have the following rights regarding your personal data:

Access to your data: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to access your data in order to know what personal data we are processing.

Request rectification or deletion of your data: In certain circumstances, you have the right to rectify personal data which you consider inaccurate and which concern you, and which are processed by CONWIRO, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

Request the restriction of the processing of your data: In certain circumstances, you have the right to request that we restrict the processing of your data, in which case we will only retain the data for which you have requested that we restrict the processing for the purpose of pursuing or defending claims.

To the portability of your data: Under certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to have it transferred by CONWIRO to another data controller.

Object to the processing of your data: In certain circumstances and for reasons relating to your particular situation, you have the right to object to the processing of your data, in which case we will stop processing it unless we have to continue to do so for compelling legitimate reasons or for the exercise or defence of any claims.

We also remind you that you have the right to withdraw any consent you may have given for the processing of your data, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise your rights regarding your personal data by writing to CONWIRO, identified by the reference "Data Protection", which may be sent to dpo@conwiro.com

If the request is not complied with, a complaint may be lodged with the competent data protection supervisory authority.

12. CHANGES TO THE PRIVACY POLICY

We may update the Privacy Policy of our App Web from time to time. Therefore, you are advised to review this policy each time you access our App Web in order to be adequately informed about how we treat your personal data and protect your privacy and information.

Last updated: December 2024